Finding us
Greensand Surgery
The Health Centre,
Oliver Street,
Ampthill,
Bedfordshire,
MK45 2SB
Oliver Street,
Ampthill,
Bedfordshire,
MK45 2SB
Opening Hours
Monday to Friday
8:50 am to 1:00 pm
2:00 pm to 6:00 pm
Saturday and Sunday
Closed
Accessing the practice
Please let one of our receptionists know if you have any special needs or requirements when visiting the surgery.
– We have two disabled car parking on site.
– The surgery has a step free access and is wheelchair friendly.
– There is a disabled toilet.
– Disabled parking
– Disabled WC
– Wheelchair access
– Loop system to assist the hearing impaired
– Baby changing facility
– Assistance dogs are welcome
– We have two disabled car parking on site.
– The surgery has a step free access and is wheelchair friendly.
– There is a disabled toilet.
– Disabled parking
– Disabled WC
– Wheelchair access
– Loop system to assist the hearing impaired
– Baby changing facility
– Assistance dogs are welcome
Out of Hours and Emergencies
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
In case of a life-threatening emergency, please dial 999.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
In case of a life-threatening emergency, please dial 999.
Extended Access
GP Extended Access Service
What is the GP Extended Access Service?
The Extended Access Service is a service offering our patients routine appointments in the evenings, weekends and bank holidays with GPs, Minor Illness Nurses, Nurses, Health Care Assistants, Phlebotomists and other Healthcare Professionals.
It is an extension to the service we currently offer and is staffed by Healthcare Professionals working in Bedfordshire.
The service offers additional capacity and will make it easier for you to get an appointment at a time that suits you, including in the evenings and at weekends.
When are appointments available?
Appointments are available to patients from 6.30pm – 8pm weekdays and from 09.00-17.00 on Saturdays and some bank holidays. Appointments can be booked in the same way as all our other appointments either by submitting a triage request form, phoning the surgery or coming into the surgery in person.
Appointments will be bookable up to four weeks in advance and some appointments will also be available to book on the day.
‘Please note this is not a walk in service’
Extended access appointments are in addition to normal opening hours.
Who can access these appointments?
All patients registered at Houghton Close Surgery, Greensand Surgery and Barton-Le-Clay surgery can access these appointments.
Patients must contact their own GP practice to make an appointment. Each GP practice is part of a group of practices that by working together, are providing the service in Bedfordshire.
How do I book an appointment?
Contact your practice to request an appointment. If you would prefer an appointment outside of normal opening times, ask for an extended access appointment. Extended access appointments are not available to book on-line as we like to navigate you to see the correct healthcare professional.
How do I cancel an appointment?
If you need to cancel an extended access appointment, please contact your surgery during normal opening hours. If you need to cancel an appointment out of normal surgery hours please text 07395 642714 giving your name, date of birth and the date and time of your appointment.
Where do I go for my appointment?
When you book an extended access appointment your appointment will either be held at The Health Centre, Oliver Street, Ampthill MK45 2SB or could be a telephone appointment but you will be advised of the at the time of booking. If you are registered to receive text message alerts, you will receive a text message to confirm the date, time and location of your appointment.
The Health Centre
Oliver Street (use the same entrance as if going into Greensand Surgery)
Ampthill
Beds
MK45 2SB
Will the GP or Healthcare Professional I see have access to my medical record during my appointment?
Your medical record will be available to the GP or Healthcare Professional that sees you, to ensure that they have the information they need to give you the best possible care. The GP or Healthcare professional you see will update your record with full details of the consultation that has taken place to ensure that your record is up-to-date. An appointment with this service will be just like an appointment at your own GP practice.
Will I see my own GP and/or Healthcare Professional?
You will be seen by an experienced GP or Healthcare Professional, but it is unlikely that you will be seen by your own GP or Healthcare Professional. If you would prefer to see your usual GP or Healthcare Professional, please book an appointment during your surgeries normal opening hours.
If I have tests done as part of my appointment who do I contact for the results?
Please contact your own GP surgery in the normal way to get the results from tests.
Who do I contact if I am not happy with the appointment?
Please contact feedback.bedoc@nhs.net
If urgent care is required please visit 111.nhs.uk for further advice. If your need is life threatening, please call 999 or go to A&E.
What is the GP Extended Access Service?
The Extended Access Service is a service offering our patients routine appointments in the evenings, weekends and bank holidays with GPs, Minor Illness Nurses, Nurses, Health Care Assistants, Phlebotomists and other Healthcare Professionals.
It is an extension to the service we currently offer and is staffed by Healthcare Professionals working in Bedfordshire.
The service offers additional capacity and will make it easier for you to get an appointment at a time that suits you, including in the evenings and at weekends.
When are appointments available?
Appointments are available to patients from 6.30pm – 8pm weekdays and from 09.00-17.00 on Saturdays and some bank holidays. Appointments can be booked in the same way as all our other appointments either by submitting a triage request form, phoning the surgery or coming into the surgery in person.
Appointments will be bookable up to four weeks in advance and some appointments will also be available to book on the day.
‘Please note this is not a walk in service’
Extended access appointments are in addition to normal opening hours.
Who can access these appointments?
All patients registered at Houghton Close Surgery, Greensand Surgery and Barton-Le-Clay surgery can access these appointments.
Patients must contact their own GP practice to make an appointment. Each GP practice is part of a group of practices that by working together, are providing the service in Bedfordshire.
How do I book an appointment?
Contact your practice to request an appointment. If you would prefer an appointment outside of normal opening times, ask for an extended access appointment. Extended access appointments are not available to book on-line as we like to navigate you to see the correct healthcare professional.
How do I cancel an appointment?
If you need to cancel an extended access appointment, please contact your surgery during normal opening hours. If you need to cancel an appointment out of normal surgery hours please text 07395 642714 giving your name, date of birth and the date and time of your appointment.
Where do I go for my appointment?
When you book an extended access appointment your appointment will either be held at The Health Centre, Oliver Street, Ampthill MK45 2SB or could be a telephone appointment but you will be advised of the at the time of booking. If you are registered to receive text message alerts, you will receive a text message to confirm the date, time and location of your appointment.
The Health Centre
Oliver Street (use the same entrance as if going into Greensand Surgery)
Ampthill
Beds
MK45 2SB
Will the GP or Healthcare Professional I see have access to my medical record during my appointment?
Your medical record will be available to the GP or Healthcare Professional that sees you, to ensure that they have the information they need to give you the best possible care. The GP or Healthcare professional you see will update your record with full details of the consultation that has taken place to ensure that your record is up-to-date. An appointment with this service will be just like an appointment at your own GP practice.
Will I see my own GP and/or Healthcare Professional?
You will be seen by an experienced GP or Healthcare Professional, but it is unlikely that you will be seen by your own GP or Healthcare Professional. If you would prefer to see your usual GP or Healthcare Professional, please book an appointment during your surgeries normal opening hours.
If I have tests done as part of my appointment who do I contact for the results?
Please contact your own GP surgery in the normal way to get the results from tests.
Who do I contact if I am not happy with the appointment?
Please contact feedback.bedoc@nhs.net
If urgent care is required please visit 111.nhs.uk for further advice. If your need is life threatening, please call 999 or go to A&E.